Frequently Asked Questions About Tile Removal
The DustRam™ System generates a lot of questions from those not yet familiar with the service or what it does. Below you will find questions we are often asked, so perhaps your question might be answered there. You may also want to visit our DustRam™ YouTube Channel or our Arizona Home Floors YouTube Channel for more information.
The DustRam™ System is a service, which uses professionally trained crewmen to operate specially developed and patent pending equipment. It’s the combination of the men and equipment, which provides an incredibly fast and ultra-clean way to remove tile and thinset in your home or business. Quite simply, this process is so advanced, plastic sheeting is not required for any protection against dust. Your indoor air quality can be maintained at incredibly high levels, even though tile and thinset are being pulverized at unbelievable speeds. If you’ve watched some of our videos, you can be confident you’re watching an accurate depiction of the DustRam™ System process in action.
Arizona Home Floors is no longer installing flooring, however, before inventing the DustRam™ System, it was a high end flooring installation company with well over 30 years in the flooring installation industry. Even though we no longer install flooring, the years of experience installing for high end and particular customers, has brought about the DustRam™ System technology. This is something which every home and business owner in the world can benefit from. The DustRam™ System is another expression of our desire to increase the quality and satisfaction of the customer’s experience. The DustRam™ System also adds a very much needed infusion of professionalism to the flooring removal industry. The tear out process can now be standardized and duplicated everywhere in the world with extremely clean and predictable results.
The DustRam™ System is specifically designed for those who are health conscious, particular and quality driven. The DustRam™ System maintains the cleanliness of your home’s contents and personal items during the floor remodeling and floor preparation process. So if you’re health conscious, have health issues, or suffer from severe allergies, this is a golden opportunity to update and beautify your home in the healthiest and greenest way possible.
Ah, you’ve obviously heard some of the horror stories about the dust created from traditional tile and saltillo removal methods. Sadly, those stories are true, but not when it comes to the DustRam™ System for tile removal. The DustRam™ System is ULTRA-CLEAN and there’s nothing faster at removing tile and thinset while leaving your home spotless. Maybe you thought you were forever doomed to living with the same dated and ugly tile or saltillo because you feared the mess involved. There is a choice now! The DustRam™ System allows your home or business to be remodeled without the fear of toxic, dangerous concrete dust invading and overtaking every square inch of your living space.
If you’re particular about your home or have health issues, the answer is no. Plastic might help keep some dust contained, such as in a lone bathroom. However, if you’re removing tile and thinset, especially saltillo, travertine or slate throughout your home, simply using plastic and tape does little to address your walls, ceilings, furniture, closets, window treatments, electronics, etc. Even if it could be made to work, removing the plastic is extremely dusty once the plastic is covered in dust. The key to the DustRam™ System is capturing all the dust the very split second it’s created, preventing the dust from migrating through the air.
Absolutely! Please watch some of our videos, and please watch them in their entirety. Many of the longer videos document the full process and are edited only for time.
There are greedy flooring retailers, who actually force their installers to remove tile for free in exchange for getting the installations. Being forced into this situation, these installers have no motivation to invest in any quality equipment or dust control methods, and speed becomes their only concern. “Blow and go” is their mantra. Having this attitude negatively impacts your concrete sub floors and your finished flooring inside the interior of your home or business. Nearly 100% of the time, these “free” tile removals do not actually remove all the thinset. Most installers will only break up the tile and then lay your floor with these inconsistent heights of old thinset still in place. It becomes nearly impossible for your completed flooring to be aesthetically pleasing in appearance because of all the high and low spots. Flooring installed over these inconsistent high and low spots will often fail within a short amount of time. You can also count on plenty of concrete or thinset dust you’ll be cleaning for weeks if not months ahead. If you’re a particular home or business owner, these “free” services should be avoided at all costs. In the end, “free” tile removal usually is more expensive and time consuming than doing it right the first time with the DustRam™ System.
Yes, the DustRam™ System can prevent very expensive damage to your concrete and damage to your central air handling system. If traditional low cost or even “free” tile removal services are used, you run the real risk of severe concrete damage from other competitor’s tile and thinset removal process. Your air ducts and heating and cooling system can also become covered in fine dust, requiring expensive and professional cleaning. Your walls and even your ceilings will also be covered with very fine concrete dust. The DustRam™ System not only preserves the integrity of your concrete, but it also flattens your concrete in the process of removing the thinset virtually dust free. You will save money on concrete repair, materials, installations and the cleaning of your home because of the precision of our services.
That all depends on your perspective. If you’re an investor who takes pride in the properties you own, the answer is yes. Financially you’ll be ahead, because removing tile with the DustRam™ System is not only virtually dust free, but your subfloors are flattened dramatically in the process. While removing thinset, the DustRam™ System is also delicate on soft concrete (about 40% of the concrete is soft) and won’t cause excessive damage. Once we’re through, your new installation can be completed faster, with more precision, require less thinset or adhesive, and in the end cost less for materials and labor.
The DustRam™ System gives you access to a brand new market, which is currently untouchable in your business model. You are missing out on ALL the particular customers, including those with extreme health and allergy issues. These types of clients often are unwilling to remodel their homes or change their old flooring because they are EXTREMELY aware of the negative side effects of careless and sloppy tile and saltillo removal services. Offering this service in conjunction with the traditional method of tile removal opens your business up to endless possibilities. The time will soon come where if you’re not offering the DustRam™ System as a service, your competitors who are will be getting those clients.
Yes! You are an expert at installing floors. We are experts at removing them. Your customer will have the very best experience possible because of your decision not to continue removing tile using your old methods. These satisfied customers go on to refer you to their friends, co-workers, family, church members, etc. Changing your current business model to incorporate the DustRam™ System will be one of the best boosts to your business you could ever implement.
Incorporating the DustRam™ System into your business model will give you access to clients previously out of your reach. This becomes a “win-win” for everyone! You have more business, which means you’re selling more flooring, furniture, cabinets, window treatments, etc. than ever have before. We are happy to make this possible for you, but as far as a kickback is concerned, this is not part of our business model.
We are happy to do out-of-town work if the timing permits. Travel, food, and lodging expenses will be an additional cost.